Velora Music Group d/b/a velora.gg
Effective Date: February 8, 2026
Last Updated: February 8, 2026
Velora Music Group, doing business as velora.gg (“Velora,” “we,” “us,” or “our”), values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you access or use our services.
By using Velora services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect only the information necessary to operate our services, comply with legal obligations, and prevent fraud.
A. Information You Provide
- Name, email address, and contact information
- Account login credentials
- Payment and payout information (processed via third-party payment providers)
- Music metadata, rights information, and related business data
- Communications with Velora support or staff
B. Automatically Collected Information
- IP address and device identifiers
- Browser type, operating system, and usage data
- Log files, timestamps, and access records
This data is collected solely for security, fraud prevention, compliance, and service operation.
2. How We Use Your Information
We use collected information only for legitimate business purposes, including:
- Providing and operating Velora services
- Account authentication and management
- Fraud detection, prevention, and investigation
- Legal, regulatory, and compliance obligations
- Protecting Velora, our users, and third parties from abuse or misuse
- Responding to inquiries and providing support
We do not use personal data for advertising profiling or behavioral marketing.
3. Data Retention
We retain personal information only for as long as necessary to:
- Prevent fraud and abuse
- Resolve disputes
- Enforce agreements
- Comply with legal and regulatory requirements
When information is no longer required, it is securely deleted or anonymized.
4. Data Sharing and Disclosure
We do not sell, rent, trade, or monetize your personal data.
We may share information only in limited circumstances:
- With trusted service providers who assist in payment processing, hosting, analytics, or security (under strict confidentiality obligations)
- When required by law, legal process, or government request
- To protect the rights, property, or safety of Velora, users, or others
- In connection with a merger, acquisition, or corporate restructuring
5. California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
- Know what personal data we collect
- Request access to or deletion of your data (subject to legal and fraud-prevention exceptions)
- Confirm that your data is not sold
Velora does not sell personal information, as defined by the California Consumer Privacy Act (CCPA).
Requests can be submitted via email to team@velora.gg.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, or misuse.
However, no system is completely secure, and we cannot guarantee absolute security.
7. User Responsibilities
You are responsible for:
- Keeping your account credentials confidential
- Ensuring the accuracy of information you provide
- Immediately notifying us of unauthorized account access
Velora is not responsible for breaches caused by user negligence or third-party services.
8. Third-Party Services
Velora may integrate with or link to third-party platforms (such as streaming services or payment processors).
We are not responsible for the privacy practices of third parties, and you should review their policies separately.
9. Children’s Privacy
Velora services are not intended for individuals under 18 years of age.
We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy at any time.
Changes become effective upon posting. Continued use of Velora services constitutes acceptance of the updated policy.
11. Contact Information
If you have questions or requests regarding this Privacy Policy, contact:
Velora Music Group d/b/a velora.gg
📍 California, United States
📧 team@velora.gg